Privacy Policy

Service First Cleaning LLC
Effective Date: January 20, 2026

Service First Cleaning LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website, submit forms, or communicate with us, including via SMS.

1. Information We Collect
We may collect the following types of personal information:

Full name
Phone number
Email address
Physical address (for service purposes)
Service details and preferences
Payment-related information (processed securely through third-party providers)
Communication history (emails, calls, and text messages)

2. How We Use Your Information
We use the information collected to:

Provide and manage cleaning services
Respond to inquiries and customer support requests
Schedule appointments and send service reminders
Send invoices, receipts, and service updates
Communicate promotions or updates (only if you opt in)
Improve our services and customer experience
Comply with legal and regulatory requirements

3. How We Share Your Information
We do not sell or rent your personal information.

We may share your information only with:

Service providers who assist in business operations (e.g., payment processors, scheduling tools, CRM systems)
Legal or regulatory authorities if required by law
SMS Consent:
SMS consent is not shared with third parties or affiliates.

4. SMS Communications
By providing your phone number and opting in, you consent to receive SMS messages from Service First Cleaning LLC related to:

Appointment confirmations
Service updates
Billing notifications
Customer service communication
Message and data rates may apply. Message frequency may vary. You may opt out at any time by replying STOP to any SMS message.

5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While no system is 100% secure, we take appropriate steps to reduce risks of unauthorized access or disclosure.

6. Your Privacy Rights
You may request to:

Access your personal information
Correct inaccurate information
Request deletion of your information (subject to legal obligations)
To make a request, contact us using the information below.

7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

8. Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

9. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact:

Service First Cleaning LLC
Email: support@servicefirstcleaning.com
Phone: (214) 390-6715